Miscellaneous Software

Adeptia Data Transformation Server is a comprehensive solution that combines data transport with powerful metadata management and data transformation capability. It uses service-oriented architecture (SOA) and a process based model to create flexible and loosely coupled data flows that suit any aggregation or data warehousing solutions. It is Perfectly suited for Extract Transform and Load (ETL) type of scenarios. It focuses on rapid implementations through ease of use and cost effectiveness.

Adeptia Integration Server (AIS) is an enterprise software product that is designed to integrate ANY APPLICATION with ANY DATA at ANY LOCATION. It allows customers to integrate disparate information sources, databases and software applications both within an enterprise and across customers, vendors and business partners. It is perfectly suited for Enterprise Application Integration (EAI), Business to Business integration (B2Bi) and Extract Transform and Load (ETL) type of scenarios.

Hypersoft OmniContext software is a comprehensive IT and business service management solution for corporate networks. It delivers end-to-end analysis and metrics for IT and business services and provides business users with critical information for continuous control of availability, quality and consumption of service resources across the enterprise. Due to its distributed architecture, multiplatform OmniContext uniquely allows for gathering data from differently formatted sources all over the organizations, across firewalls and organizational boundaries, thus being able to cover the data on entire systems or their disintegrated parts. OmniContext monitors and analyzes service consumption, costs, end-to-end transaction performance and ultimate service efficiency. OmniContext Service Metrics Portal enables efficient, enterprise-wide implementation of metrics on IT services and IT-based business processes.

iAM:Applications allows you to monitor and manage mission critical applications, ensuring their high availability through the early identification and automatic rectification of potential problems. As a result, your business will remain capable of functioning to give you the competitive advantage you strive for. Your customers and users will experience good service performance and minimal downtime so that they can achieve what they need.

Itheon's Application Monitoring solution has a comprehensive set of pre-defined Application Solutions based on rules which detect a wide variety of common operational and performance problems. They are specifically designed to be self-configuring, with fully functional "out-of-the-box" rules designed to address the vast majority of application monitoring requirements. Furthermore, it is possible to create new rules to address site-specific application requirements.

Metricus provides a framework for the measurement of IT processes, projects or financial performance. Metricus includes over 600 well defined KPIs that help organizations understand what is important to them, it provides the tools to configure metrics and integrate data sources, and the presentation and analysis capabilities to make sense of the information and drive improvement initiatives.

• Get access to a comprehensive view of the health of your IT processes and activities
• Benefit from an extensive KPI library and receive guidance on using these in your organization
• Simply transfer data from your IT management tools using the Metricus data engine
• Create decision making dashboards and use advanced analysis capabilities to improve the performance of IT

Take control and coordinate the IT team, get historic data and statistics, allow for improvement using specialized metrics, centralize all IT documentation, control important changes, control and follow-up purchases, optimze operations and reduce costs and Focused on SMB companies.

Main features:

• Web Based software for your helpdesk/servicedesk
• Incident Management
• Handle Service Request
• Change Management
• Problem Management
• Purchases Management
• Configuration Management Data Base
• Reports and Charts
• User satisfaction evaluation
• Scheduled Maintenance and Control Tasks

With ObserveIT, you can replay any user session and see exactly what took place - from the moment the user logged in until system logout. The perfect enterprise software platform for monitoring privileged users and 3rd-party vendors.

Generate security compliance audit reports. Defeat the 'Oops' factor with instant troubleshooting and no finger-pointing. Supports all session protocols: Citrix, VMware, RDP, Terminal, Dame-ware and more.

Download Now: FREE!

Evidian's OpenMaster is a software suite that helps service providers to improve service assurance efficiency and thus contain operational and capital expenditure.

Thanks to its high degree of automation, OpenMaster offers real-time service management that senses problems and QoS threats quickly and proactively. It provides accurate response, thus minimizing manual intervention and restoring normal sevice faster. The result: better service availability and business effectiveness.

PMG Service Catalog Suite (PMG SCS) is the most easy-to-use, easy-to-configure, and easy-to-deploy service catalog and portfolio management solution on the market today. PMG has been a pioneer with deep experience in e-Commerce, portal, and collaboration for almost 15 years. PMG SCS is the culmination and powerful combination of three of our flagship products:

• PMG iRequest ~ e-Commerce online catalog and request system with over 500 built-in templates
• PMG iDeliver ~ Business Process Management Suite (BPMS) providing powerful workflow design, integration, and automation capabilities
• PMG iCollaborate ~ for exceptionally easy content management and collaboration

PMG Service Catalog Suite provides:

• An Amazon.com-style e-commerce web-store, providing an easy-to-use web interface for searching for and learning about services and ordering them via a standard shopping cart - minimize or eliminate ad-hoc phone calls, e-mails, face-to-face, and instant message requests with intuitive dynamic web-based forms and user self-service.
• Drag & drop business process design, integration, management, and control - fully automate, control and measure the fulfillment process
• Out-of-the-box integration with your existing systems - Seamlessly integrate with your existing systems, including Active Directory, BMC Remedy, HP Service Center/Manager, CA Service Desk, IBM Maximo, Numara Footprints, Marval, and connectors to most popular ERP, HRMS and CRM applications

Out-of-the-box integration with your existing systems

The iRequest component provides an intuitive eCommerce-style web store that can be customized in minutes without coding. Any user can create a customized online catalog of the services and products you provide to your users, customers, and business units with little or no training. Once you've created your catalog items, you then use iDeliver's web-based graphical process design and management engine to diagram your fulfillment workflow. All data captured in your request forms is seamlessly passed into your process for delivery routing and fulfillment.

Optimize application performance by learning and baselining application behavior; predicting problems before they occur; pinpointing root cause; and initiating standardized triage and resolution.

This unique product:

• Provides “early warning” of potential problems based on patented predictive analytics
• Generates fewer, intelligent events through self-learning analytics
• Continuously pinpoints probable cause across data sources and automates detailed diagnostics
• Manages and tracks physical and virtual environments with dynamic virtualization analytics
• Automates processes and workflows across BMC and third-party solutions and platforms

With BMC ProactiveNet Performance Management, you will:

• Reduce service outages by preventing problems from occurring in the first place
• Slash the time it takes to repair problems by 75% or more
• Reduce costs by avoiding “rip and replace” measures and increasing the value of your existing monitoring solutions
• Minimize risk and improve productivity by automating manual steps associated with critical administrative tasks
• Capture missed events and reduce the number of unnecessary events by up to 90%